How to buy at Bloom Buy

Everything you need to know to shop easily and safely: payments, shipping and our pay-on-delivery perk.

How to buy, step by step

  1. Browse and add to cart

    Browse the shop, pick a size or model and add whatever you like. You don't need an account to fill your cart.

  2. Sign in or create your account

    We'll ask you to sign in to check out. That way we save your delivery details and your order history, and your purchases count toward pay on delivery.

  3. Choose shipping and payment

    Pick delivery, nationwide shipping or pickup, apply your coupon if you have one and choose how to pay.

  4. Pay and enter your reference

    Send the Pago Móvil for the exact amount in bolívares and enter the reference number in your order.

  5. Get your order

    We verify your payment, prepare your order and let you know. You can follow its status in My orders.

How to pay with Pago Móvil

Pago Móvil is an instant transfer from your bank's app. Here's how:

  1. When you confirm your order you'll see our Pago Móvil details (bank, phone and ID/RIF) and the exact amount in bolívares.

  2. In your bank's app, send the Pago Móvil for that exact amount.

  3. In your order details, enter the reference number and your bank; optionally attach a screenshot of the payment.

  4. We verify the payment and confirm your order. You'll see the status change in My orders.

Tip: copy the full reference exactly as it appears on your receipt. If you pay from someone else's account, enter their details when you register the payment.

You have 360 hours to register your payment; after that the order is cancelled automatically.

Prices in dollars, payments in bolívares

Our prices are in US dollars (USD). When you pay with Pago Móvil, the amount is converted to bolívares at the official Central Bank of Venezuela (BCV) rate in effect that day.

BCV rate Bs. 866,5612 per USD Updated: Oct 4, 2026, 9:56 PM
Example at today's rate A $10,00 product is paid with Bs. 8.665,61.

The rate is updated automatically. If you register the payment on another day, the bolívar amount is calculated at the rate in effect at that moment.

How does pay on delivery work?

The more purchases you pay with Pago Móvil, the more trust you earn. Once your paid purchases reach $50,00, you unlock pay on delivery for up to 20% of everything you've paid. Your limit grows with every order.

Unlocks with $50,00 in paid purchases
Your limit 20% of everything you've paid
Paid orders 1 at least
Example

If you've paid $200,00 and the percentage is 20%, you can pay up to $40,00 on delivery.

Pay-on-delivery limit by total paid
If you've paidYou can pay on delivery up to
$50,00$10,00
$100,00$20,00
$200,00$40,00
$500,00$100,00
  • Only confirmed payments count; cancelled or refunded orders don't add up.
  • Amounts still to be paid on open deliveries are deducted from your limit until you pay them.
  • Available with the shipping methods that allow it (you'll see it at checkout).
  • We may adjust each customer's limit based on their history.

Sign in to see how much you've paid and how much you have available to pay on delivery.

Split payment

If your order is above what you have available to pay on delivery, you can split it: pay part now with Pago Móvil and the rest on delivery.

Example

A $100,00 order with $40,00 available: you pay $60,00 with Pago Móvil now and $40,00 on delivery.

Shipping methods

Local delivery

$3,00

Home delivery within our coverage area.

Pay on delivery accepted To your address

National shipping (MRW / Zoom / Tealca)

No charge at checkout

Shipping cost is paid when you pick up at the courier office.

No pay on delivery To your address

Frequently asked questions

Do I need an account to buy?

You can browse and add products to your cart without an account. To check out you need to sign in or sign up: that way we save your delivery details, your orders and your payment history.

Which currency do I pay in?

Prices are in dollars and you pay in bolívares with Pago Móvil, at the BCV rate of the day you register the payment.

How long do I have to pay?

You have 360 hours after placing the order to register your Pago Móvil. If you don't register it in time, the order is cancelled automatically and the products become available again.

When is my payment confirmed?

We verify every payment with the bank, usually the same day. Once confirmed, you'll see your order as paid in My orders.

What if my payment is rejected?

If we can't find your payment we'll mark it as rejected, and you can register a new reference from your order details. If in doubt, message us.

Can I cancel my order?

Yes: while it's pending and you haven't registered a payment (or your payment was rejected), you can cancel it from My orders. If you already paid, message us.

How do I use a discount coupon?

Enter the code in your cart or at checkout. Automatic offers apply by themselves when your purchase meets the conditions.

How do I unlock pay on delivery?

By buying and paying with Pago Móvil. Once your paid purchases reach the minimum amount it's unlocked, and your limit grows with every order. See details

Where can I see my order status?

In your account, under My orders

Contact

Questions about an order, a size or a payment? Message us and we'll help.